Stay connected, stay informed, during outage situations. The co-op offers text message alerts if you wish to receive a text about when your power goes out and another when it is restored. You must have an SmartHub account with a current cell phone number on file in order to participate. To create a SmartHub account click HERE. To add a phone number and sign up for outage text alerts, follow the instructions below

Outage Text Alerts

Login to your SmartHub account

Text

Click "Notifications" tab

Then select the Manage Contacts option

Step 2

Add Phone Contact

Select the +Add Phone Contact button

Fill in the “PHONE CONTACT SETTINGS” field and select the “RECEIVE TEXT MESSAGE” box and select “CONTINUE”

Step 3

Verification Code

You will receive a text with a verification code. Type this code in the “PHONE VERIFICATION CODE” field and “SAVE CONTACT”

Verify

Click "Notifications" tab

Select the "MANAGE NOTIFICATIONS" option

Step 4

Select "SERVICE" menu

On the “POWER OUTAGE” row under ALERT TYPE, select the phone number to which you would like to receive outage alerts.

Step 5